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• Would you like to know what to say - when you don't know
  what to say? 

• Would you like to learn how to keep your cool under fire? 

• Would you like to learn how to deal with difficult individuals --
  without becoming one yourself?

• This book's for you.

Sam signing her book Tongue Fu!® at School
at the Chicago Book Expo, 

You'll learn real-life responses to challenges you face every day in the classroom, halls, faculty meetings, front office, around the campus, on the bus, and at extra-curricular activities and events.

Isn't it ironic? In school we learn math, science, and history; however we don't learn what to say when someone's: blaming us for something that's not our fault, not performing up to potential, going through a tough time, not listening, or behaving in inappropriate ways.

As a result, we either don't say anything at all or we say the first thing that comes to mind, which often makes maters worse.  Communication is too important to be left to chance.

This program (which has been called "martial arts for the mouth") doesn't waste time on platitudes that don't work in the real world. 

You'll learn exactly what to say and do to:

• Get other people to stop, listen, and see your point of view 

• Keep from saying something you regret (Tongue Glue!)

• Use the AAA Train to clear up complaints

• Handle hassles with humor vs. harsh words (Fun Fu!)

• Coach poor performance so people learn (vs. lose face) and are motivated to self-correct

• Use words that create a climate of cooperation

• Keep anger and emotions under control so you keep a positive perspective

• Resolve disagreements by focusing on solutions, not fault

• Think on your feet instead of thinking of the perfect response . . . on the way home

• Diplomatically say "No" without jeopardizing your friendships (or job)

• Create quality, long-lasting relationships through compassionate, respectful communication

• Continue to be the quality of person you want to be - even when others aren't 

Find out for yourself

• why best-selling author John Gray (Men Are From Mars, Women Are From Venus) said, "Tongue Fu! puts a new twist on communication;" 

• why Sam's original book on this topic has been sold around the world (China, Israel, Singapore, Canada, UK, Argentina, and Istanbul); 

• why former NEA Executive Director Don Cameron said, "This book is not only long overdue, it is vitally important;"

• why Executive Book Summaries said Tongue Fu! has "added to the legacy of ideas on dealing with people left by Abraham Lincoln, Benjamin Franklin, and Dale Carnegie," and

• why the Library Journal gave Sam's book the following review:

"Of all the people quoted throughout this intelligent sequel to Tongue Fu!®, Laurence J. Peters of Peter Principle fame perhaps best expresses Horn's philosophy of communication: "Tact is the art of putting your foot down without stepping on anyone's toes." Cooperation, in a sense, is a trickier subject than the three Rs, so it should be taught in school, argues Horn. Here, the veteran consultant and seminar developer applies her trademarked process for cultivating good working relationships to anyone who spends time in a school setting (including students). Brief, easy-to-digest chapters cover communication and language (including "Words To Use" and "Words To Lose"), the creation of a "climate of cooperation," and conflict-resolution skills as they apply in school.  . . .  this work should find an appreciative audience among teachers and administrators. For most education and communication skills collections.-Kay Hogan Smith, Univ. of Alabama at Birmingham, Lister Hill Copyright 2004 Reed Business Information."

More about Sam Horn

TONGUE FU!® at SCHOOL

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