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E-mail Troubleshooting Page

 

 Are you receiving Sam Horn's Ezine regularly? If not, please read this important message. 

 Due to addition of stricter spam filters on a variety of email clients, some participants tell us that they are no longer receiving their Sam Horn Ezine; a publication that they wish to receive. We'd like to let you know there are reasons why this usually occurs....and it is easy to correct!

 

  1. Are you using Spam Filtering Software?

     
  2. Have you added info@samhorn.com and maillist@topica.email-publisher.com  to your address book? (This will impact our ability to communicate with you and your ability to view images in HTML.)

 

 See below for more information on each item listed above.

 

 In addition, other email from Sam Horn's domain is sent to you when you place an order, receive information as an affiliate, or request information from one of our Customer Service team members, etc. If your email provider enables it (and to be on the safe side), please add the domain  http://www.samhorn.com as an approved sender.

 

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 Are you using spam filtering software?

 If you are using spam filtering software, you can enter the following email address into your filtering software "whitelist" to ensure you continue to receive Sam Horn Ezine quotes and messages:

 If you are using spam filtering software for personal use, please enter info@samhorn.com and maillist@topica.email-publisher.com as an approved sender.

 If your company is using spam filtering software, please contact your Information Technology department and request to add info@samhorn.com and maillist@topica.email-publisher.com


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 Have you added
your Sam Horn Ezine to your address book?

 Some email providers impose restrictions on email delivery, which may impact our ability to communicate with you and/or your ability to view images in HTML. Please check the details below under your email provider or your software for more information: To add Sam to your address book we've listed some popular ISP provider procedures below. Just locate your ISP and follow the listed steps. Thank you for visiting Sam's Web-site's.
 

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 For email provider AOL 9

 Open your Sam Horn E-zine, E-mail, or Newsletter
 Click the “Add Address” icon on the right side of the window.
 Click the “OK” button.

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 Is your email provider AOL 8?

 Open your Sam Horn Ezine, E-mail, or Newsletter
 Click the “Add to Address” icon on the right-hand side of the window.
 Click the “Save” button.

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 For email provider AOL Netmail

 Open your Sam Horn Ezine, E-mail, or Newsletter
 Click the “Add to Address” icon.
 Click the “Save” button.

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 For email provider Yahoo! Mail

 Open your Sam Horn Ezine, E-mail, or Newsletter
 Click the "Add to Address Book" link on the far right.
 Click the “Add Checked Contact” button.

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 For email provider Hotmail

 Open your Sam Horn Ezine, E-mail, or Newsletter
 Click "Save Address" at the top of the message header.
 Click “OK” button.

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 For email provider MSN 8

 Open your Sam Horn Ezine, E-mail, or Newsletter
 Click “Save Addresses” at the upper right hand side of the screen.
 Select the check box next to the address you want to save.
 Click the “Save” button.

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 For email provider Earthlink Webmail

 Open your Sam Horn Ezine, E-mail, or Newsletter
 Click the “Add to Address Book” link.
 Click the “Save” button on the popup.

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 For email provider Earthlink Total Access

 Open a your Sam Horn Ezine, E-mail, or Newsletter
 In the From field, right-click the
info@samhorn.com  address.
 Click "Add to Address Book".
 Click the “Ok” button.


 or
 In the message list of your Inbox or other mail folder, right-click
your Sam Horn Ezine, E-mail, or Newsletter
 Click “Add Sender to Address Book.
 Click the “OK” button.


 or
 Open
your Sam Horn Ezine, E-mail, or Newsletter
 Click "Add Sender" in the upper right of the header.
 The name and email address from email are pre-populated in the “Add to Address Book” pop-up.
 Click "Yes".

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 For email provider Outlook 11

 Open your Sam Horn Ezine, E-mail, or Newsletter
 Right-click the name of the sender you want to make as a contact.
 Click "Add to Outlook Contacts" on the shortcut menu.

 or

 Right-click any your Sam Horn Ezine, E-mail, or Newsletter received from  info@samhorn.com
 Select "Junk Mail" and select Approved Sender

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 For email provider Outlook 2000

 Open your Sam Horn Ezine, E-mail, or Newsletter
 In the From field, right-click the address.
 Click the “Add to Contacts” link on the shortcut menu.
 Click the “OK” button

 or

 Right-click any email received from your Sam Horn Ezine, E-mail, or Newsletter
 Select "Junk Mail" and select Approved Sender

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 For email provider Outlook Express 6

 Open your Sam Horn Ezine, E-mail, or Newsletter
 In the From field, right-click the
info@samhorn.com  address.
 Click the “Add to Address Book” link in the menu.
 Click the “OK” button.


 or
 In the message list of your Inbox or other mail folder, right-click
your Sam Horn Ezine.
 Click the “Add Sender to Address Book” link in the menu.
 Click the “OK” button.

________________________________________________________________________

 For email provider Netscape 6 and 7

 Open your Sam Horn Ezine, E-mail, or Newsletter
 In the From field, right-click the
info@samhorn.com  address.
 Click the "Add to Address Book" link in the menu.
 Click the “OK” button.



 
     
 
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